Strategic Talent Acquisition

Your Strategic Partner
in Talent Acquisition.

Precision. Performance. Purpose.

We connect luxury hospitality, premium F&B, and high-end retail organisations with the leadership and operational talent that creates measurable impact — from day one.

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Why Sustera

Three things that define
how we work differently.

01

Deep Specialisation

Our exclusive focus on high-value service sectors gives us strategic-level insight into your market dynamics, competitive landscape, and talent ecosystem — not surface-level knowledge.

We know your business.

02

Global Talent Access

Through networks that go far beyond conventional channels, we provide direct access to hard-to-reach candidates with the cultural agility and international executive experience your roles demand.

We deliver global competence.

03

Performance-Based Model

You invest only when the right person walks through your door. Our model ties accountability directly to your outcomes and ensures we share your risk at every stage.

We share your risk.

The Process

A structured and transparent
partnership.

01

Strategic Discovery

Our first conversation is designed to understand your business, culture, and hiring needs in depth. We listen, ask the right questions, and clarify expectations — ensuring full alignment before we begin.

02

Partnership Activation

Once expectations are mutually agreed, we formalise the partnership with a signed framework agreement — covering all future roles, not any single position. This is the foundation of an ongoing collaboration. No upfront fees. Billing occurs only upon successful placement.

03

Position Deep-Dive

For each open role, we complete a detailed briefing covering all position parameters — candidate profile, compensation structure, working conditions, and process expectations. This step ensures we bring precisely the right people, not just available candidates.

04

Targeted Search & Selection

Leveraging our exclusive global networks and real-time market intelligence, we identify top-tier talent that conventional channels cannot reach — and present only those who pass our rigorous evaluation process.

Our Focus

Where we operate.

Sector Focus

  • Luxury Hospitality
  • Premium Food & Beverage
    (Fine Dining, Chain Operations)
  • Luxury Retail
    (Luxury Brands, Exclusive Boutiques)

Placement Scope

  • Full Spectrum: Operational Line Staff to C-Level Executive

Geographic Reach

  • Europe
  • GCC Region
  • Turkey

We go where the right talent is.

Investment Model

Performance-based.
Zero upfront fees.

Our fee structure is simple: you invest only upon successful placement. No retainers, no search fees, no risk before results. Fee rates vary by role level and geography — contact us for a personalised overview.

Financial Clarity

No costs are incurred until measurable results are delivered. Payment is a direct investment in verified, thoroughly evaluated talent.

Strategic Access

We connect you immediately to premium global talent pools, presenting only candidates who have completed our pre-screening — protecting your most valuable resource: time.

Sustainable Assurance

Our replacement guarantee protects your investment and ensures long-term success, giving you complete confidence beyond the point of hire.

Our Commitment

Precision and accountability
at every stage.

60-Day Replacement Guarantee

Should a placed candidate resign within the first 60 days, we provide a complimentary replacement shortlist at no additional charge. Replacement delivered within 30 days of written notification.

7
Business Days Operational & Line Roles — first shortlist
10
Business Days Managerial & Senior Roles — first shortlist

We continue presenting candidates until a successful placement is made.

Partnership Principles

A commitment that runs
both ways.

A successful partnership requires shared commitment. We commit to rigorous candidates within agreed timelines. In return, we ask for timely feedback and decisions within reasonable windows.

Get in Touch

Let's discuss
your next critical hire.

Direct Contact

Based in Dubai, UAE. Serving Europe, GCC & Turkey.