Based in Dubai. Hiring for the Gulf's most demanding addresses.
Sustera recruits operational, management and executive talent for Dubai's luxury hotels, fine-dining and restaurant groups, and luxury retail brands. We are based here, we know the season, the visa process and the packages, and we present only candidates we have assessed for service culture and cultural range.
Start a Conversation →Every search in Dubai is briefed against the property, the brand and the guest it serves, not against a generic job title.
Five-star hotels, resorts and lifestyle venues across Dubai, from beachfront properties to urban flagships. Roles we fill most often: hotel and resort general management, rooms and F&B division heads, executive chefs and kitchen brigades, front office, guest relations, housekeeping leadership, and the pre-opening teams that new properties need in place months before launch.
Independent fine-dining venues, multi-outlet restaurant groups and hotel-based F&B operations. Roles we fill most often: restaurant and bar managers, head chefs and kitchen leadership, sommeliers, service and floor leadership, and the operations and culinary directors who run several venues at once.
Luxury brands and boutiques in Dubai's flagship malls and destination districts. Roles we fill most often: boutique and store managers, client advisors with an established clientele, visual merchandising and stock leadership, and regional retail management for brands growing across the Gulf.
From line-level roles to C-suite — see our full placement scope.
Dubai rewards operators who plan around its rhythm. We build every search around four realities of the market.
Dubai's peak runs from October to April, with the festival period, major events and the winter tourism wave inside it. A general manager hired in November is learning in front of full houses; one hired in September is ready. We plan searches backwards from the first week of the season, and we start the conversation about pre-opening teams months earlier still.
Offers in Dubai are built from basic salary, allowances, accommodation or a housing allowance, service charge, and family provisions such as dependent visas, schooling and medical cover. Candidates compare the structure, not the headline figure. We help you shape offers that are competitive at the point they are made, so the role does not go to market twice.
The employer sponsors the visa, and the process has its own lead time, as do notice periods in luxury hospitality that often run longer than a month. We build both into the shortlist timeline from the briefing stage, so an accepted offer turns into a start date rather than a waiting period.
A Dubai property serves Gulf families, European, Russian, Indian and Chinese travellers, and a fast-growing domestic clientele in the same evening. Technical skill is the entry ticket; what we assess is cultural range, language fluency and the composure to hold a luxury standard across all of them.
Four steps, no upfront fees. You are invoiced only when the candidate you hire starts.
A conversation about your property, your culture and the roles ahead, in person in Dubai or online. No obligation at this stage.
One agreement covering all your future roles, with fee levels agreed per seniority in writing before any search begins.
For each position: candidate profile, package structure, working conditions, visa and start-date realities, and the timeline we commit to.
We approach people through our own network rather than job boards, assess them against your brief and your culture, and present a short, ready list. Every placement is covered by our replacement guarantee.
Full details of the process, investment model and guarantee → For Businesses
"In Dubai's F&B landscape, the right Director can redefine a venue. Sustera understood this. They didn't send CVs — they sent candidates already tested against our culture and the role. The person placed is still with us."
Regional Director · Luxury F&B Group, Dubai UAE
Food & Beverage · Director Level"What stood out was how well Sustera understood both our operational needs and the candidate's perspective. The Hotel Manager placed knew how to lead in a GCC context — not just globally. That specific regional awareness made all the difference."
VP of Operations · Luxury Hotel, Qatar
Hospitality · C-SuiteWhy sector depth and role calibration matter more than database size.
Read →How the UAE's F&B sector is evolving and what operators need to build teams that hold.
Read →What makes senior hotel searches in the Gulf different.
Read →Building boutique teams before the peak season.
Read →Both, from one network. Our candidate pool spans dozens of nationalities and is split between professionals already living and working in the UAE and the wider Gulf, and professionals abroad who are ready to relocate. For most operational and management roles we can present people who are already in the country, which shortens visa and start timelines. For senior and specialist mandates we reach across Europe, Türkiye, Asia and beyond, and we prepare those candidates for the move before they are presented. Because we recruit for three sectors across three regions, a search in Dubai draws on talent that a Dubai-only agency never sees.
The employer sponsors the employment visa, as UAE law requires. We make sure the timeline is built into the search from the briefing stage, and we brief candidates on what the process involves so there are no surprises between offer and start date.
It depends on the role. Line-level and operational searches draw on a pool we are in constant contact with; management and executive searches take longer because the right people are usually employed and approached discreetly. We agree a realistic timeline at the briefing stage and keep you informed throughout.
All of Dubai, including the beachfront, downtown, DIFC and the new destination districts, plus Abu Dhabi and the wider GCC: Riyadh, Jeddah, Doha and Bahrain. See our full coverage in the FAQ.
More questions? → Frequently Asked Questions
Content reviewed by Beyzanur Ateş, Founder · September 2026
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Based in Dubai, UAE. Serving Europe, GCC & Türkiye.